Problems with Google Earth !

[Flyiñg Ñuñ 2°°6 +]

Any advice welcome.

I upgraded Google Earth on Thursday 9/11/2006 and it seemed to work fine.
Yesterday and today, when I try to open it, it stops during the
initialisation process with this error message:

"Google Earth has encountered a problem and needs to close. We are sorry
for any inconvenience."

It gives me technical details which states:

Diagnostic report file name:
C:\DOCUME~******~1\LOCAL~1|Temp|Google_Earth_3.0.0762_061111-0011429_1.dmp
Report file successfully sent: Yes
Diagnostic message sent: Yes

Don't understand what that is - but I can find the file it refers to.

I've tried reboot, and a system restore to no avail, so thought I'd
uninstall and reinstall Google Earth. Can't even uninstall it. When I try
I get a message:
<quote>
Setup has experienced an error:
- close any running programs
-Empty your temporary folder
-Check your internet connection (Internet-based Setups)
Then try setup again

Error cade: -6003
<unquote>
Tried all that and keep getting same error - Any ideas as to ewhat to do
next to get Google Earth working again?
TIA

[pmj]

Post by Flyiñg Ñuñ 2°°6 +
Any advice welcome.
I upgraded Google Earth on Thursday 9/11/2006 and it seemed
to work fine.
Yesterday and today, when I try to open it, it stops during the
"Google Earth has encountered a problem and needs to close.
We are sorry for any inconvenience."

That's actually the standard Message shown by *windoze*, when a
Program Crashes.

Post by Flyiñg Ñuñ 2°°6 +
Diagnostic report file name: C:\DOCUME~******~1\LOCAL~1\Temp\
Google_Earth_3.0.0762_061111-0011429_1.dmp

Ah!
I was going to ask what actual Version of Google Earth are you using.

That Version (3.0.0762) is actually an *old* Version!
It was released nearly a year ago!!!

There was (if I remember right) at least one more Version of Google
Earth V3 after that one & then (in about June this year), they
Released Google Earth V4 (the Current Version, was released on 1/11/06
& is V4.0.2416.0)

Post by Flyiñg Ñuñ 2°°6 +
Report file successfully sent: Yes
Diagnostic message sent: Yes
Don't understand what that is

That is cos you have the Option in windoze (in the System Properties),
Set to "Enable Error Reporting" It Sends an Error Report to micro$oft,
when there's a Program Error, if that's Enabled.

You can turn off the actual Reporting bit, if you want.
& you can (Optionally) also turn off the Notification of the Error.

Post by Flyiñg Ñuñ 2°°6 +
... - but I can find the file it refers to.

It won't mean much to most people - The Information in there is
designed for Programmers to understand!

Post by Flyiñg Ñuñ 2°°6 +
I've tried reboot, and a system restore to no avail, so thought
I'd uninstall and reinstall Google Earth. Can't even uninstall it.
<quote>
- close any running programs
-Empty your temporary folder
-Check your internet connection (Internet-based Setups)
Then try setup again
Error cade: -6003
<unquote>

Well, Google (or the people who wrote the Installation Program, which
is MacroVision/InstallShield) are the only people who really know what
the Error "6003" means.

Post by Flyiñg Ñuñ 2°°6 +
Tried all that and keep getting same error - Any ideas as to ewhat
to do next to get Google Earth working again?
TIA

Try Downloading the latest Version & Running *that* - it *should*
detect the Earlier Version & UnInstall it & it should then Install
the newer Version.
Try it & Post back with what happens, so we can then make suggestions,
depending on what you find happens.

http://earth.google.com/download-earth.html
http://earth.google.com/tour/thanks-win4.html

&The actual URL of the Download File is...
http://dl.google.com/earth/GE4/GoogleEarthWin.exe

HTH

[Flyiñg Ñuñ 2°°6 +]

Post by pmj

Post by Flyiñg Ñuñ 2°°6 +
Any advice welcome.
I upgraded Google Earth on Thursday 9/11/2006 and it seemed
to work fine.
Yesterday and today, when I try to open it, it stops during the
"Google Earth has encountered a problem and needs to close.
We are sorry for any inconvenience."

That's actually the standard Message shown by *windoze*, when a
Program Crashes.

Post by Flyiñg Ñuñ 2°°6 +
Diagnostic report file name: C:\DOCUME~******~1\LOCAL~1\Temp\
Google_Earth_3.0.0762_061111-0011429_1.dmp

Ah!
I was going to ask what actual Version of Google Earth are you using.
That Version (3.0.0762) is actually an *old* Version!
It was released nearly a year ago!!!
There was (if I remember right) at least one more Version of Google
Earth V3 after that one & then (in about June this year), they
Released Google Earth V4 (the Current Version, was released on 1/11/06
& is V4.0.2416.0)

Post by Flyiñg Ñuñ 2°°6 +
Report file successfully sent: Yes
Diagnostic message sent: Yes
Don't understand what that is

That is cos you have the Option in windoze (in the System Properties),
Set to "Enable Error Reporting" It Sends an Error Report to micro$oft,
when there's a Program Error, if that's Enabled.
You can turn off the actual Reporting bit, if you want.
& you can (Optionally) also turn off the Notification of the Error.

Post by Flyiñg Ñuñ 2°°6 +
... - but I can find the file it refers to.

It won't mean much to most people - The Information in there is
designed for Programmers to understand!

Post by Flyiñg Ñuñ 2°°6 +
I've tried reboot, and a system restore to no avail, so thought
I'd uninstall and reinstall Google Earth. Can't even uninstall it.
<quote>
- close any running programs
-Empty your temporary folder
-Check your internet connection (Internet-based Setups)
Then try setup again
Error cade: -6003
<unquote>

Well, Google (or the people who wrote the Installation Program, which
is MacroVision/InstallShield) are the only people who really know what
the Error "6003" means.

Post by Flyiñg Ñuñ 2°°6 +
Tried all that and keep getting same error - Any ideas as to ewhat
to do next to get Google Earth working again?
TIA

Try Downloading the latest Version & Running *that* - it *should*
detect the Earlier Version & UnInstall it & it should then Install
the newer Version.
Try it & Post back with what happens, so we can then make suggestions,
depending on what you find happens.
http://earth.google.com/download-earth.html
http://earth.google.com/tour/thanks-win4.html
&The actual URL of the Download File is...
http://dl.google.com/earth/GE4/GoogleEarthWin.exe
HTH

Yep I tried that last night before I read this post, and now have Version
4.0.2416 (beta) which appears to be working fine.

Also got Adaware, MozillaFirefox and Picasa2 to play wi - - er - research
from them. :)